Who Should I See?

We try to keep our GP appointments for patients with more serious health problems.
Before you book an appointment to see a doctor please consider an appointment with a practice nurse. They can help you with a wide range of medical problems.
Our receptionists can help you decide which is the right person for you to see.

The way we access urgent care has changed due to coronavirus.
A&E is for life-threatening accidents and emergencies only.
• If you think you need A&E, but it’s not life-threatening, you can now call NHS 24 on 111, day or night.
• Or you can still contact your GP as normal, during the day.
• If it’s an emergency, you should continue to call 999 or go to your local A&E.

See the posters below (click for larger image) for more detail.

Download the Choose The Right Service Inverclyde Poster

Self care

If you have a cough, cold, headache or other minor ailment try treating yourself at home first. Find out more about treatments for common minor ailments.

Please remember that self-care for common conditions can help free up our GPs’ time, making it easier to get an appointment when you have a more serious condition.

Your pharmacist can help too

Pharmacists are highly trained health professionals and can give you confidential health advice for a range of common illnesses and complaints.

Don’t wait for a GP appointment for coughs, colds, aches and pains. Just call your local pharmacy or drop in – there’s no need to make an appointment.

Your pharmacists can also help you decide if you need to see a doctor or nurse.

Click here for more information about how pharmacies can help you.

NHS 24

111 is the free NHS non-emergency number.

You should use the NHS 24 service if you urgently need medical help or advice but it’s not a life-threatening situation.

Telephone for FREE, dial 111 if:

  • you need medical help fast but it’s not a 999 emergency
  • you think you need to go to A&E or need another NHS urgent care service
  • you don’t know who to call or you don’t have a GP to call
  • you need health information or reassurance about what to do next

Click here for more information about how NHS 111 can help you.