Drs McCartney, Addiscott & Green

01475 506048

Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

Access to medical records

The practice is registered and complies with the Data Protection Act 1998. Any request for access to notes by a patient, patient’s representative or outside body will be dealt with ... [continue] Access to medical records

Complaints policy

We do not consider that our practice always runs perfectly although we make every effort to give the best service possible to everyone who attends our practice.  However, we are aware ... [continue] Complaints policy

COVID-19 Useful Links

1. Useful information on safeguarding our most vulnerable patients. National Domestic Violence Helpline: 0808 2000 247 https://www.nationaldahelpline.org.uk/ NSPCC helpline: 0808 800 5000 If you’re worried about a child, even if you’re ... [continue] COVID-19 Useful Links

How to register

In order to register with the practice you should bring your NHS medical card.  If you do not have a medical card the receptionist will give you a registration form ... [continue] How to register

Patient confidentiality

In order to provide care for you we are obliged to keep records.  this is increasingly done using computers.  We are obliged to comply with the Data Protection Act 1998 ... [continue] Patient confidentiality

Patient rights and responsibilities

We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your ... [continue] Patient rights and responsibilities

Practice Boundary

We are happy to accept new patient registrations from anyone who lives in a postcode area of either PA14 or PA15 2.  We are sorry, but we are unable to ... [continue] Practice Boundary

Updating your details

If you change your name, address or telephone number, please let our receptionists know by calling or writing to us. If you move outside the practice area you may need ... [continue] Updating your details

Using this website

The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website

Violent or abusive behaviour

We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop their ... [continue] Violent or abusive behaviour